This Privacy Policy explains what information CastleKare LLC (“CastleKare,” “we,” “us,” or “our”) collects when you visit castlekarellc.com, request a quote, or hire us, and what we do with it. CastleKare is a family-owned company providing post-construction cleaning, commercial cleaning, and dumpster trailer rental in the Tampa Bay area, Florida.
By using our website or contacting us, you agree to the practices described here.
Information we collect
We collect what you give us and what it takes to serve you: your name, phone number, email address, the service address, and the details of the job you need done. That information reaches us when you submit a form on our website, call or text us, or talk with us in person. Like most websites, ours also records basic technical data automatically, such as your IP address, browser type, and the pages you visit.
How we use your information
We use your information to answer your request, prepare your quote, schedule and perform the work, keep you posted on job status, keep accurate customer records, and improve our website and services. Nothing else.
How we share your information
We do not sell or rent your personal information, and we do not share it with anyone for their marketing. The only parties that handle it are the service providers that run and secure our website, phone, messaging, and customer record systems on our behalf, including the tools that keep spam and fraud out of our forms, and they may not use it for anything of their own. Beyond that, we disclose information only if the law requires it or to protect our rights, property, or safety.
Text messaging
When you give CastleKare your mobile number, on our website, over the phone, or in person, you may receive text messages from us about your request, your quote, scheduling, and job status. Consenting to text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply.
To stop receiving texts, reply STOP to any message from us. For help, reply HELP or email privacy@castlekarellc.com.
Mobile information and text messaging opt-in data are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We share this information only with the service providers that operate and secure our website, phone, messaging, and customer record systems on our behalf, including providers that help protect our forms from spam and fraud, and they may not use it for anything else.
We keep your phone number and message records only as long as needed to serve you and to meet legal and carrier requirements.
Cookies and analytics
Our website uses cookies and analytics tools to understand how visitors use the site, which pages they view and what they click, so we can make it better. You can limit or block cookies in your browser settings at any time.
Data retention
We keep your information only as long as we need it to serve you, run the business, and meet legal and carrier requirements. After that, we delete it or strip it of anything that identifies you.
Your choices
You can ask us at any time to update or delete the information we hold about you, and you can stop text messages at any time by replying STOP. To make a request, use the contact information below.
Children’s privacy
Our website and services are meant for adults. We do not knowingly collect information from children under 13.
Changes to this policy
If we update this policy, we will post the new version here and revise the date below.
Contact us
CastleKare LLC
Seminole, Florida
Email: privacy@castlekarellc.com
Last updated: July 15, 2026